Privacy Policy

Last updated: May 2026

1. Introduction

Tunergruppen ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate as a Tuner in our user testing platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal information (name, email address, birth year, postcode)
  • Professional information (job title)
  • Screen recordings and audio during user tests
  • Feedback and responses to test tasks

3. How We Use Your Information

We use the information we collect to:

  • Match you with relevant user tests based on your demographics
  • Communicate with you about test opportunities and payments
  • Provide test recordings and feedback to our clients
  • Process payments for completed tests
  • Improve our platform and services

4. Information Sharing

We share your test recordings and feedback with the clients who commissioned the tests. Your personal contact information is not shared with clients unless explicitly agreed upon.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Test recordings are retained according to our agreements with clients.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Withdraw consent at any time
  • Opt out of marketing communications

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@tunergruppen.dk
Address: Copenhagen, Denmark